A client, and not the insurance agent, has to ultimately bear the consequences of not revealing critical information.
Narendra Singh Rathore had purchased a life insurance policy for Rs 30 lakh from HDFC Standard Life Insurance. Rathore died of breathlessness and in a heart attack. The insurer repudiated the claim after which Rathore’s wife filed a complaint with the State Commission. In her complaint, she stated that her husband had signed the application form in good faith at the behest of the insurance agent.
