Learning Manager at United Bank for Africa Plc (UBA)


United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Learning Manager

Location: Lagos
Job Type: Permanent

Job Objective(s)

  • The Learning Manager is responsible for executing enterprise-wide learning initiatives across their designated region/directorates, coordinating efforts with HRBPs and business leadership.
  • He/She also collaborates with internal and external stakeholders to identify learning needs within the specialized schools, determine strategies, and execute learning solutions that meet those needs.


  • Designs and develops training solutions based on analysis of learning objectives, audience, content complexity, and applicable modality(ies).
  • Continually drives their own professional development, maintaining knowledge of best practices and new trends in the Learning & Development industry, and sharing that knowledge with the UBA Academy team, faculty, and other stakeholders.
  • Recommends learning activities for staff based on career aspirations and identified development needs.
  • Creates and assists in skill evaluation and assessments of capabilities as needed.
  • Partners with business leadership across specialized schools and faculties to identify and analyze training needs and create an execution plan for addressing identified needs.
  • Evaluates learning materials developed for the business to ensure the appropriate learning objectives and needs are met by the content and delivery modality.
  • Coordinates implementation of training with business leadership, SMEs, and team members.
  • Facilitates training programs to include, but are not limited to, train-the-trainer programs, staff development programs, and function-specific training.
  • Conducts, monitors, and evaluates training programs, providing recommendations for improvements.
  • Organizes and prepares metrics, reports, and dashboards for the impact of learning activities.
  • Acts as a local resource for monitoring and tracking programs, using the business intelligence platforms as a single source of learner records.
  • Assists in identifying performance measures and evaluation criteria for training programs.
  • Ensures training is updated based upon changes to the business, standard operating procedures, and new or upgraded tools, processes, and equipment.
  • Support Group-wide Learning Transformation initiatives and projects.


  • First Degree in any relevant field.
  • Additional qualification (M.Sc./MBA) is an added advantage.
  • Accreditation as a ‘Certified Trainer’.
  • Member of an HR Professional body e.g. CIPM, SHRM, CIPD.
  • At least seven (7) years of cognate experience spanning across end-to-end training delivery, design, and execution.
  • Practical experience in Instructional design & development

Candidate’s Profile:

  • The candidate for this position must have good knowledge and usage of digital and learning management platforms, relationship management, planning, and organizational skills, and good facilitation skills.

Knowledge & Skills Required:

  • Business needs identification.
  • Use of Digital and Virtual Learning Management platforms.
  • Digital Savvy & Leadership.
  • Relationship Management.
  • Project planning & control.
  • Attention to detail and the ability to work logically, consistently, and accurately.
  • Good facilitation skills.
  • Knowledge of Adult Learning Models.
  • Proficiency in Microsoft Office.
  • Experience in Instructional Design (ADDIE Model or similar).
  • Time management skills.
  • Problem-solving skills.
  • Planning and organizational skills.
  • Strong interpersonal skills.
  • Networking skills, tact, and diplomacy.
  • Ability to multi-task.

What We Expect From You:

  • High degree of professional ethics, integrity, and responsibility.
  • Highly organized, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
12th September, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online


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