Snapchat users are reporting issues using their front camera, and the complaints seem to be coming mainly from Galaxy S22 users. Snapchat is no stranger to bugs and issues plaguing its app from time to time. While some of these bugs are restricted to certain devices – in this case, the Samsung Galaxy S22 series of phones – other issues tend to affect users across devices and operating systems.
The most recent widely-reported issue prevented Snapchat users from logging in to their accounts. The issue was so widespread that Snapchat had to officially acknowledge this on its official Support Twitter account. A fix was rolled out a day later, but Snapchatters were not happy. The bug caused the Snapchat app to log users out of their accounts, with logging back in proving to be impossible. The past week has also seen several other apps report issues and outages, with Twitter being down for several hours and the Instagram app repeatedly crashing for no apparent reason.
The latest issue with Snapchat only involves the selfie camera, and from the barrage of complaints on Twitter, it looks like Galaxy S22 users are the ones most affected. Samsung users with the Galaxy S22, S22 Plus, and S22 Ultra have all reported issues with their front camera on Snapchat. When users try to use the front camera on Snapchat, it automatically switches to the rear camera and zooms in and out. The bug seems to affect only Snapchat, since the front camera on Galaxy S22 devices is working fine in the camera app and other social media apps.
While Snapchat is expected to roll out a fix for the issue soon, in the meantime, there are some fixes users can try. Twitter user iPatBuddy92 says that switching to the front camera (not the screen with .6x zoom by the Snap button), turning on the flash, closing the app, and then reopening it fixes the issue. The solution seems unusual, but many users who tried it said it worked for them, so it’s worth a shot.
User Paul Stolyarov suggests opening Snapchat app permissions from phone settings, tapping on ‘Camera,’ and then selecting ‘Ask Every Time.’ Reopening the app after this seems to allow the front camera to function normally. Users can also go to permissions to make sure Snapchat has access to use the camera. Disabling and enabling these permissions might get the front camera to work in the app.
If all else fails though, the best thing to do is just wait for a fix to roll in. Snapchat Support has been answering multiple complaints on the issue, so the team is aware of the bug and should be working on resolving it soon. While these bugs can be annoying, the good news is that they’re only temporary, and the front camera on Snapchat should be up and running in no time.